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TERMS AND CONDITIONS OF SALE (Please read and click on I Agree button below)
- All
prices are quoted f.o.b. - Concord, On. - Canada
- Minimum
order value is CDN.
- Initial
orders are C.O.D. Certified only.
- International
Orders are by pre-payment (i.e. wire transfer) only.
- In order
to use a Company cheque a copy of the cheque must be faxed to (905) 856-8082 for approval
prior to shipping or pickup.
- N.S.F.
cheques are subject to a CDN administration fee.
- All
cheques over CDN,000 must be certified.
- Credit
Cards may be used at no extra charge except for AMEX (additional 3%).
- In order
to use a credit card you must first complete a credit card authorization form and fax it
to (905) 856-8082.
- Insurance
for shipping is the responsibility of the customer. factorydirect.ca assumes no
responsibility or liability once product leaves our warehouse.
- All
sales are final. No refunds.
- Goods
remain the property of factorydirect.ca until paid for in full. 2% Per month is added on
to the overdue accounts.
- We do
not guarantee machine, product or software compatibility.
- Some
products may not be year 2000 compliant.
- All
products, other than marked XXX in "Condition & Warranty" column come with a
10-day exchange warranty if defective only if all original packaging, manuals, software,
etc. are in like new condition. NOTE: Exchange is not for whole unit but only for
defective part.
- All
warranties are manufacturers unless otherwise specified. ***Please see contact numbers
below. Warranty service is subject to manufacturer or supplier turnaround time. This can
be anywhere from 1 week to 8 weeks depending on the manufacturer or supplier. For fastest
service please contact the manufacturer directly.
- Some
products may contain used or remanufactured parts, please see the condition & warranty
column for details.
- Consumables,
including batteries, drums, toners, media, ink cartridges, etc. are not covered by any
warranty.
- There is
a service and administration fee for products returned that are not found to be
defective.
- All
Products returned under warranty (as previously authorized by our RMA department) must be
accompanied by proof of purchase (I.E. original invoice) and original packaging.
- All
warranties are limited to manufacturing defects only and does not cover physical damage,
software configuration, year 2000 compliance or software compatibility.
- factorydirect.ca
is not responsible for any lost data. Please back up your files.
- Defective
product returned under warranty may be repaired or replaced with similar but not identical
parts or the purchase amount credited on account, at the sole discretion of
factorydirect.ca.
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