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About us


Since opening our first store in 1995, factorydirect.ca has grown to become one of Canada’s largest privately owned off price retailers. Currently operating 21 stores in Ontario and 1 in Manitoba, factorydirect specializes in purchasing large quantities of new, refurbished, end of line, surplus and closeout brand name consumer and office products. We currently stock over 10,000 different products ranging from computers, electronics, cellular phones, health and beauty, toys and gaming, home and garden, and other seasonal and general merchandise. Factorydirect customers save big everyday with up to 80% off regular retail prices on brand name products. Our retail stores range in size up to 14,000 square feet and all receive shipments of unbelievable deals every week.


In addition to our wide selection of inventory, we go one step further and ensure all our products are backed by comprehensive warranties either direct from the product manufacturer or from factorydirect.ca (please refer to specific product pages for condition and warranty information). With over a million products sold through our corporately owned retail stores every year, you can rest assured that factorydirect stands behind every item we sell.