Our Message to our Customers: COVID-19
This is a very difficult time for all nations around the world. As with all Canadians, we pray that this pandemic will soon be behind us and we can experience life without all the concerns and heartbreak that Covid-19 as thrust upon our world. Currently factorydirect.ca is continuing to operate and provide all our customers with many of the essentials that they need to operate from their home.
Our Business and Stores
Factorydirect.ca continues to stay open to serve Business and the Public across Canada. Our Web business and most of our stores are still open as we provide many essential products that fall under the Ontario Government essential service definitions.
We know you are relying on us to provide the essential office, technology, home and pet products that you need.
There are may ways you can order products from factorydirect.ca.
1) Visit any of our stores click here for store schedule
2) Order online and select ship to home
3) Order online and select pickup at store or ship to store
Safety is a priority
The safety of our staff and customers is our main priority.
1) We have instituted strict cleaning and disinfecting practices in all our stores
2) We promote social distancing of 2 meters between all staff and customers in our stores
3) Our policy is to not let staff work in our stores if they are experiencing any covid-19 symptoms or have travelled in the last 14 days
4) We ask customers to leave the store if we become aware that they are showing any Covid-19 symptoms.
*We currently only ship out deals within Canada from our Ontario distribution warehouse. Discounted shipping may be available on large orders - please contact us for specific requests. Additional shipping charges may apply for heavy and/or oversized products. Wholesale volume prices may be available to qualified resellers excluding product deals that are offered on sale, coupon or special promotion.
*Prices & availability are subject to change without notice. factorydirect ca is not responsible for typographical errors or omissions. Product images are for representation only. Product may not be exactly as shown. Trademarks and logos are properties of their respective owners. factorydirect and factorydirect.ca are registered business names of Rlogistics Limited Partnership. 501 Applewood Crescent, Concord, Ontario, Canada L4K 4J3,1-866-907-7788.