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COVID-19 Message From factorydirect

Our Message to our Customers: COVID-19

This is a very difficult time for all nations around the world. As with all Canadians, we pray that this pandemic will soon be behind us and we can experience life without all the concerns and heartbreak that Covid-19 has thrust upon our world. Currently factorydirect.ca is continuing to operate and provide all our customers with many of the essentials that they need to operate from their home.


Our Business and Stores

Factorydirect.ca continues to stay open to serve customers across Canada. Our Web business is open and most of our stores are still operating curbside as we provide many essential products that fall under the Ontario Government essential service definitions.



Safety is a priority

The safety of our staff and customers is our main priority. 

1)   We have instituted strict cleaning and disinfecting practices at all our stores

2)   We promote social distancing of 2 meters between all staff and customers at our stores

3)   Our policy is to not let staff work at our stores if they are experiencing any covid-19 symptoms or have travelled in the last 14 days

4)   We ask that customers not visit our stores if they are experiencing any Covid-19 symptoms.

5)   Currently due to government regulations, customers are prohibited from entering any of our stores.


Stay Safe